By focusing on sleep quality, hotels can greatly improve the guest experience and satisfied guests are more likely to return and recommend your hotel.
Unlocking potential: the benefits of early career exploration in hospitality
Early career exploration in the hospitality industry is about more than just landing a job; it’s about developing skills, finding a passion, and starting a rewarding career path.
Optimizing your booking engine: features that drive direct bookings
A robust booking engine is about more than just accepting reservations. It’s about enhancing the guest experience and boosting your revenue.
What is sustainable travel: 10 best practices
As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in…
The Mille Club: two Rocco Forte hotels in one incredible trip to Italia
We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.
Comprehensive financial strategies for modern hoteliers
Hotel financial planning is inherently a fast-paced, complex process. From seasonality to evolving consumer preferences, many extraneous factors affect hotel revenue. To stay competitive, you have to keep up with these factors by employing financial tools and strategies.
Renewed confidence in pubs is well-founded
Heineken’s £39m move to open 62 closed UK pubs is a strong show of confidence in the sector, where it will create over 1000 jobs across the country.
Six potential guest expectations with direct bookings
State-of-the-art booking engines for hotels can equip your arsenal with the insights and foresight you need to ensure that your offerings are in line with the expectations of the potential guests.
Leveraging data and collaboration to maximise meeting and events revenues today
For many hotels, meetings and event spaces can contribute up to 60 percent of overall revenue. This makes it particularly surprising then that many hoteliers still are not leveraging these areas strategically, resulting in missed opportunities and limiting business growth.
Revenue growth management in food service: What you should think about
By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.
