Fire and smoke alarms can lead to humorous and awkward incidents in hotels, but fire safety no laughing matter.
Skills gap in the hospitality industry system failure or lack of involvement?
To ensure that your hotel is not crippled by skills shortages, there are some easily-implementable recommended approaches that are practical and not too complex.
Frictionless the optimal word for designing your mobile experience
By Larry Mogelonsky: The next generation of mobile has arrived, and it is seamless and hassle-free or else customers will look elsewhere. You have two seconds to make an impression on a consumer, no exceptions.
Managing a flood of risks
If your hotel is located in a flood prone area, there are measures you can take to minimize risks and to limit material damage and inconvenience to guests.
The hotel art scene building communities and SEO
By Larry Mogelonsky: Love it or hate it, art gets us thinking. And thinking is the first step to remembering and down the road, discussing the hotel with friends and family.
The benefits of a hotel risk assessment
When it protects the hotel brand, prevents the loss of hotel assets or guest property, when it prevents one single fire incident in the building, when it prevents one single accident, prevents an injury, prevents one death, the investment in a Risk Assessment is certainly worth it.
Bona fide hospitality vs hotel commoditization
By Larry Mogelonsky: The essence of hospitality has been has been limited by the drive for revenue maximization. Can the mainstream hotel market step back from the abyss of full commoditization?
A closer look at technology in hotels
From concierge apps to light-emitting carpets, there are technology advances coming through in every hotel department.
Free breakfast and other easy identity theft scams
Hotels can save money and prevent squabbles over bills by preventing non-guests helping themselves to the names and room numbers of legitimate guests.
Social media best practices in travel: Pinterest
By Frederic Gonzalo: Pinterest is still considered one of the newcomers in the social media ecosystem, but it’s growing strong, and Travel is its most popular category.
