According to researchers at The Hong Kong Polytechnic University, high quality mentoring, may be an “effective human resource strategy” for tackling various job-related issues in the hotel sector.
Hotel management agreements: Why block the owner’s sale to manager’s competitor?
The relationship between an owner and a manager is an intimate one, where a significant quantity of confidential information passes between the parties on an ongoing basis.
How to get the best deal on hotel insurance
While insurance is a complex topic with many intricate layers, the answer to this specific question is fairly simple – control the process.
Distribution costs conundrum: the misalignment of interest between owners and operators
These two, distinct industry stakeholders have opposite interests due to the different ways they perceive and account for distribution channel costs.
What does mobile check-in really deliver?
As an industry, we need to recognize not only the promise of mobile check-in, but also the challenges it helps uncover.
The Facebook metrics that matter for hotels
While it can be easy to get caught up in metrics that make it seem like the content you are posting is performing well, you may have to dig a bit deeper to find the information you are actually looking for.
How to demonstrate the value of revenue management to property owners
The need for understanding: here are ways managers can demonstrate the value of revenue management to property owners who may still consider it another additional cost.
How to have an amazing hotel party
Whether you’re opening a new hotel or planning to have a hotel party for your next event, there are ways to make the event a success that start from the moment you decide to have a party.
Hotel housekeeping tips and tricks
Not only does a top notch housekeeping routine ensure that your guests will enjoy a clean room, but it can also help make hotel furniture and fixtures last longer.
Hotel risk management in the wake of the Erin Andrews case
How does a hotelier prevent a guest of the hotel from stalking another guest? All hoteliers need to understand the many implications of this case, both from a risk management as well as an insurance perspective.
