With the demise of Central Reservations Systems, here’s how and why Channel Managers are taking over. @sergechamelian
Are the safety and security standards of global hotels being rated corrected?
Sky Touch examined the Safety & Security Category of hotel classification systems in 7 different countries providing insights into the compatible differences occurring from nation to nation
Infographic: Top five core duties a hotel manager should focus on
Successful managers know how to prioritize things and avoid undesirable situations with short and long-term goal plans. The list of hospitality management duties can be lengthy indeed. But, prioritizing is the key for hotel managers.
Smaller hotel chains can now get smarter for the smart guest
Hotel guests are increasingly valuing the digital experience, often more than other amenities a hotel might offer, but how can smaller hotel chains implement the technology to compete with ‘mega chains’?
The rise of personalisation and AI and what this means for the hotel industry
Personalisation is everywhere. We experience it every day, even if we donÕt notice it.
5 ways to market your hotel during the holidays
As the lucrative holiday season approaches, here are some ideas to set your hotel apart in ways that will help entice travellers to book. @ICEportal
How $40k worth of dinner plate covers taught an invaluable lesson
How this $40k dinner plate learning lesson that taught more then just a lesson in ordering
Winning strategies to bring in new customers
How should hotels be reaching out to potential customers? When it comes to distribution channels, the discussion should never just be limited to the hotelÕs relationship with online travel agencies or OTAs.
The hotelier’s “cheat sheet” for being mobile friendly
In 2017, more people are searching the web on their phones than on a desktop computer, and are five times more likely to leave a website if it isn’t mobile-friendly. Luckily, this process is not rocket science.
MobileÊwebsites vs. apps: the final showdown
As we discussed in our most recent article, ÒMillennials+mobile: a match made in (hotelier) heaven,Ó mobile is the best booking, marketing, and engagement channel available, to reach the worldÕs largest generation Ð Millennials.
