Multi-tasking does not save time, it wastes time; and the good news is, it’s only a habit. Like smoking, it’s high time you quit.
How to keep an old hotel relevant to modern travelers
We caught up with Hotel Royal Manager Henrik Lind to discuss his philosophy on hospitality, the hotel’s unique interior, and amenities that revolutionize the guest experience.
Lost in Translation
Translation fails can be downright hilarious, but they sure aren’t funny or amusing to a hotel whose brand has been tarnished. What causes translations to go awry? How can hotel marketers avoid being lost-in-translation?
What Tinder and hospitality distribution have in common
Look at yourself through your guest eyes and ask yourself: Would I date myself? Can I find myself? Is this the best I can possibly be?
Hotel business growth: Top 5 industry trends to adopt right now
It is mandatory to adopt the latest hotel industry trends to maintain your hotel’s competitiveness and attract a higher footfall.
How to use video marketing to promote your hotel business
Here are a set of approaches your hotel can take towards riding the “video marketing” wave.
Ways to keep your hotel guests safe
Your guests’ safety is paramount to your business. Here are ways to help you correctly safeguard your hotel.
When does the guest experience start?
For most, the thrill of travel starts the minute that the decision is made to take a trip.
Mapping a hotel brand worth experiencing
Visualizing your brand’s tangible touchpoints ensures consumers leave not just understanding who you are but having actually felt it.
We must stop saying people are our most important assets (and actually believe it to be true)
If we believe that our staff or our most important asset, why do we always only account for them as a cost?
