Here’s a look at apps that will help make your travelling as stress free as possible and also help you be more effective while away from the office.
Friend not foe: why AI should be a revenue manager’s new best friend
Hotel revenue managers should embrace AI technologies to progress non-critical, repetitive tasks and to help free their time to concentrate on areas where they can add more value to their hotel.
Mobile first indexing for hotels: the what, why, when, who & where
Your digital future will be immensely influenced by this major shift in Google’s ranking.
Keeping a multinational hotel business cyber safe
The days where the CISO’s role was to simply ensure the business stayed up and running are over.
Budget season and what to look out for
Here are some ideas of what you need for your budget review, what to look for and where to find it.
Seamless experiences for Cape Town’s visitors echo global trend
Global inbound international arrivals are expected to grow by 5% to 1.4 billion trips in 2018 and increasingly these travellers are seeking seamless experiences from start to finish.
5 little changes that will make a big difference with your guests
Here is a list of suggestions to make your guests stay more memorable and increase the chances of them telling their friends and family about your hotel.
Research shows most online hotel reviews mean nothing to future customers
Negative reviews are discounted by prospective customers, mixed reviews are too difficult to interpret, which leaves positive reviews as the most trusted by those looking to make a hotel booking online.
Ten questions to ask your team for 2019
The key for the upcoming year is to plan for a gradual and continuous change, and the first step towards this is to align with your team. Here are some questions to provide focus to achieving that aim.
Better guest satisfaction measurement for smaller accommodation establishments
Accommodation establishments with fewer than 50 rooms need to think more carefully about how they collect customer feedback.
