Hospitality workers often endure long hours, high levels of stress, and, in many cases, unrestricted access to alcohol, which collectively contribute to a higher susceptibility to substance abuse.
Six winning strategies to increase direct bookings
Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.
Business travel is back, but corporate customers are more demanding than ever
The rising demand for business travel is not necessarily easy for the industry to handle. Here are just some of the issues travel and hospitality providers are grappling with at the moment.
Sustainable advantage: How renewable energy is transforming the hospitality industry
The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.
In defense of tradition: Why hotels should resist the urge to change
The future of hospitality lies not in abandoning its roots in pursuit of novelty but in deepening its commitment to the principles that have always defined it: warmth, welcome, and a dedication to the well-being of every guest.
Hospitality employees happier at work than they were, despite mid-level pay squeeze
While receiving a fair salary remains the most important benefit cited by employees, the survey reveals employees are placing more emphasis on other benefits including holiday entitlement, training and development sessions, flexible hours and mentoring.
Maintainability vs sustainability: Finding the common ground in property management
Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and can afford and ensuring that the property runs as efficiently as possible without compromising on service or standards.
Hotel Revenue Managers talk trends and challenges for 2024
Here’s what revenue leaders from around the world think are the trends and challenges for 2024.
The Mille Club: Learning from a luxury airline
Luxury hoteliers no longer just sell rooms, spa treatments or dining occasions. You sell holistic experiences. What can you do to enrich your experiences in a meaningful way that allows you to command higher room rates without turning guests off?
In the trenches: Insights from hospitality law expert
Members of the steering committee for Female Founders in Hospitality and the Academy of Hospitality Industry Attorneys talk about the practice of law, specifically in the hospitality sector.
