Offering credit comes with risk and when we have these risks, a tight set of controls that we follow will help keep us safe. Follow these controls if you want to limit your chances of coming up short.
The evolution of recruitment in hospitality: how AI tools are redefining success metrics
In hospitality, hiring has typically been a drawn-out procedure that relies heavily on in-depth interviews and human intuition. But the use of artificial intelligence (AI) is completely changing how companies in the hotel industry find, evaluate, and hire people.
Seven design trends to convert travelers on your website
A modern web design in line with current trends will help you convert travelers into customers and thus increase your volume of direct bookings. Here are seven design trends that will give your website a boost and make it more attractive to Internet users.
Nine proven ways to grow your occupancy rates
To grow or maintain occupancy rates hoteliers must be willing to innovate, experiment and adapt. While there’s no simple, universally effective solution for increasing hotel occupancy, these strategies prove effective in the right circumstances.
Human-centric hospitality: the key to thriving in the industry
Let’s explore the key challenges hospitality businesses face and the strategies they can implement to align corporate culture and human values and also highlight some of the benefits you can realize by successfully navigating the transformation to become a human-centric hospitality business.
7 trending revenue streams for your hotel in 2024
Recognizing the need to adapt and diversify, forward-thinking hoteliers are exploring new avenues to bolster their bottom line and enhance guest experiences in 2024.
Data management: three problems hoteliers face and how to solve them
Data is a big concept. And talking about using data in hospitality can mean different things. No wonder this usually scares hoteliers away. However, it still remains as one of the biggest truths that your guest data is your biggest asset and it can help you to achieve more goals than you imagine.
Navigating the complex world of conversational AI – Part 1
In the rapidly evolving hospitality industry, integrating Artificial Intelligence (AI) has become crucial for hoteliers looking to enhance guest experiences and stay ahead of the competition. As AI technology continues to develop, hoteliers need to ask the right questions to ensure they select the best guest-led conversational AI solutions for their needs.
Green luxury, a paradox?
New research sheds light on understanding what travellers want from 5-star hotels in terms of benefits and sustainability.
Could travel still win gold in Paris? There are last minute opportunities but also risks
There are many ways for those in hospitality to capitalise on the Olympic Games, but this large scale event carries certain risks with its rewards.
