‘Houses Not Hotels’ is the bold tagline for The House Collective, a three-property Chinese urban luxury brand with locations in Chengdu, Hong Kong and Shanghai.
The evolving art of experiential dining in hospitality: Crafting connection through cuisine
Experiential dining has evolved significantly over the past five years. Where it once might have referred to a themed restaurant or a chef’s table with a touch
Coaching that elevates teams and guest experiences
In hospitality, our people are our product. The warmth of a welcome, the precision of a plated dish, the speed…
Encapsulating the Barefoot Luxury Trend at Casa Yuma in Puerto Escondido
One of the biggest trends in hospitality right now is one that’s hard to spot in an aggregated market intelligence report. All over the world, travelers
New behavioral framework exposes the real threats to hotel rate integrity
Not all pricing disparities are created equal. And not all intermediaries play the same role in eroding hotel rate integrity. That’s the key takeaway
Overcoming the pre-arrival noise: Tips to stand out among other hotels
Guests are more distracted than ever. Inboxes are filled with hundreds of emails and whatever message your property is sending to them, it can be easily ignored
Andean as a boutique collection with all the hallmarks of purposeful travel
One fascinating hospitality trend that often goes underappreciated is how regions that are experiencing high growth in travel numbers are accompanied
Smarter rosters, stronger teams, happier guests
In hospitality, timing is everything. From check-in to check-out, the guest experience hinges on having the right people in the…
Why investors still like Irish Hotels (But are watching closely)
It’s been a buoyant cycle for hotels in Ireland: long, sustained periods of rising demand, and either constrained supply, or new supply that has been easily absorbed.
How to transform your hotel’s marketing with storytelling
Let’s be honest, a lot of hotel marketing sounds the same these days: “Luxury rooms”, “Friendly staff”, “Perfect location”, “Nestled”. Yawn! In the modern world
