Here are five tips to help lure staycationing guests to your property.
Digital communication is even more vital to guest experience post-pandemic
Digital communication is even more vital to the guest experience post-pandemic. Here’s a look at some of the ways hoteliers can leverage technology to automate and reduce workload burden for staff while engaging and maintaining positive relations with travellers.
Career trends and in-demand jobs in the hotel industry for 2022
After a challenging few years for hospitality staff, this year is going to offer some exciting opportunities for hotel professionals. …
Making newlyweds’ dreams come true
Here are the quality dimensions that contribute to honeymooners’ satisfaction and relationship with the destination, providing useful information and advice for destination marketers seeking to capture this market segment.
The six different leadership styles
Although most leaders have an instinctive style, it’s useful to understand the different leadership or management styles. Certain situations, teams or projects will call for one style over another, and being able to employ the appropriate one lets you improve your leadership technique.
The new push for centralized hotel platforms
We predict that the future hotels will come to realize one total operating system able to manage everything from rooms inventory and payments through to maintenance, security, housekeeping, guest service and auxiliary outlets.
8 critical IT cost reduction strategies (How to plug the spending holes in your IT budget)
You need to rethink how your IT department functions. The key to successfully reducing IT costs rests in your ability to redesign your workflows, systems, and policies.
Future retention trends in the hospitality industry
Here are five trends that’ll shape employee retention in the hospitality industry.
3 ways to fix the hospitality labor shortage and welcome back employees
Now is the time to make changes to attract the employees back. We have the opportunity to build the industry back better…together.
Light at the end of the tunnel
Collaboration – between humans and computers, scholars and practitioners – will be key to helping the global tourism industry survive and thrive in the postpandemic world.
