Enhance the Customer Service Experience course explores how to provide a quality service and proactively preventing service issues.
eHotelier Insights Archive from HITEC 2019 Minneapolis
At HITEC 2019, eHotelier interviewed some of the most distinguished industry experts and suppliers on essential industry trends and developments. Check out below for an archive of all our great interviews as they are posted.
Academy Course of the Week: Hotel Security Awareness
The Hotel Security Awareness course from eHotelier Academy provides hotel team members with the fundamental skills to ensure a secure environment for guests and employees.
eHotelier talking technology and the future of hospitality at HITEC Minneapolis 2019
eHotelier will be attending HITEC Minneapolis, USA (June 17-20), interviewing experts and suppliers on the most important industry trends and developments.
eHotelier Academy Dean made Fellow of the Royal Academy of Culinary Arts
Professor Peter Jones, Dean of eHotelier Academy, has been named a Fellow of the Royal Academy of Culinary Arts joining a group of very illustrious and distinguished Academy Fellows including Albert Roux, Raymond Blanc, Angela Hartnett and Heston Blumenthal.
eHotelier Whitepaper – Strategic Management: A Guide
Written by Professor Peter Jones, Dean of eHotelier Academy, Strategic Management: A Guide demystifies the concepts and processes associated with strategic management, making the ideas accessible to as wide a range of managers within the hospitality industry as possible.
Plantation Urban Resort and Spa, Phnom Penh, invests in their staff with eHotelier Academy
Plantation Urban Resort and Spa joins a distinguished roster of properties that have chosen eHotelier Academy as their staff training solution of choice.
Academy Spotlight: Congratulations Srinivasa Reddy!
eHotelier Academy congratulates Srinivasa Reddy from Swiss-Belhotel Seef Bahrain on attaining his Diploma of Hospitality Management.
Hotel Grand Chancellor: Driving operational efficiency in a boutique chain
Hotel Grand Chancellor’s move to join eHotelier Academy has been motivated by a drive to operational efficiency by retaining quality staff.
8 ways online learning benefits organizations and individuals
Don’t have time for training? Here are 8 ways online learning will assist you to deliver the necessary training to improve product and service delivery, reduce costs and increase customer satisfaction.
