David Lund, Author at Insights
Insights

Why hotel auditors miss the mark

Here’s a look at what hotel auditors do and what they really should be looking at to find inconsistencies that lead to detecting financial problems in the hotel.

Insights

Why your hotel needs a daily pick-up report

Every day in your hotel you need to beat the drums of great guest service, superior colleague engagement and nonstop financial leadership and the pick-up report is the magic stick-to-the-money focus.

Pick-up Report
Insights

The 6 quadrants of GO PAR

REVPAR has two components: occupancy and rate. GO PAR has six components – here are examples of each and how to calculate them.

GO PAR
Insights

Money never looks after itself

Numbers are just like guest service and colleague engagement. They are never going to be perfect and they are not going away, and most importantly – they never look after themselves. That’s your job!

Hotel financial management
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