COVID-19, otherwise known as coronavirus, continues to have a widespread impact on our industry and global community.
We know that this is a difficult moment for many businesses and individuals. We also know that there is a lot of information about COVID-19, much of which is conflicting and misinformed.
To this end, we have gathered information from verified sources and have developed Coronavirus Awareness, a short but comprehensive course on how to prevent, control, communicate and manage coronavirus incidents, specifically for the hospitality industry.
Whether you have a customer facing role, or work behind the scenes, whether you are line staff or executive or whether you work on front desk or in housekeeping, we all have an important and necessary role to play in preventing infection and protecting our staff, our customers and ourselves.
Coronavirus Awareness has been designed to assist hotels and other hospitality organisations to protect their staff, customers and business against this global health emergency. It is a completely free resource. Please share among your staff and colleagues.
What you’ll learn in this course:
- What is coronavirus (COVID-19)
- Protecting yourself against Coronavirus
- Identification and isolation of Guests
- How to communicate and manage a coronavirus incident in your hotel
Who should take this course?
Any hospitality professional. This course provides practical information for staff across departments and levels.
How can I access the course?
This course is delivered fully online and can be accessed on most devices. After enrolling you will be sent an access email with a link to the course. This course is compatible with Google Translate and all text content can be translated to more than 100 languages.
How long will this course take?
This course will take approx. 20mins.