Qantas Loyalty has today announced a strategic technology partnership with Expedia Group, set to transform the digital booking experience and technology capabilities across Qantas Hotels & Holidays and Jetstar Holidays.
Under the partnership, Expedia Group B2B will power Qantas’ end-to-end travel experience designed specifically for the Qantas Hotels & Holidays ecosystem, giving customers a single place to book hotels and holiday packages, earn and redeem Qantas Points and manage their trip.
The new platform will introduce deeper integration into the Qantas App, improved digital self-servicing and machine learning-powered property and holiday recommendations, as well as the ability to bundle holiday packages with premium cabin seating and partner codeshare flights.
It will also give Qantas Hotels & Holidays access to Expedia Group B2B’s technology for ongoing new releases, while providing Qantas and its hotel suppliers with more seamless connectivity options.
Expedia Group B2B SVP Sales Carolina Cabero says the partnership brings together Expedia Group B2B’s travel technology with Qantas’ understanding of its members and partners, connecting supply, pricing, payments, loyalty and digital experiences through one integrated platform.
Build and integration work is currently underway, with the upgraded Qantas Hotels & Holidays platform scheduled to launch in H1 2027.
