eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners.
These courses—created by Direction Hospitality Training and endorsed by the Institute of Hospitality—contain engaging video content to support a range of learning styles, as well compliment the extensive range of existing skills courses in 150+ course catalogue offered by eHotelier Academy Enterprise Learning.
With course duration ranging from 30mins – 1hr to complete, these are quick, stimulating video-based courses covering essential skills and holistic professional development.
The new courses include 6 new F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses. These courses are available to all learners enrolled in Enterprise Based Learning.
The full list of new courses are below:
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All About Cleaning |
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All About Cleaning Bathrooms |
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All About Housekeeping |
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All About Making Beds |
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All About Presentation |
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Disability and Cultural Awareness |
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Giving a Positive Customer Environment |
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Handling Customer Problems |
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Handling Different Customer Behaviours |
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Understanding Customer Needs |
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Buffet Service |
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Carrying and Clearing Plates |
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General Preparation |
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Laying Tables |
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Presenting Menus and Taking Orders |
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Silver Service Techniques |
