Meeting guest expectations when they’re always changing isn’t an easy task. Here’s a blueprint of the best practices for creating personalized guest experiences that cater to their unique needs and preferences.
Wouter Geerts joins Mews as new Director of Market Research & Intelligence
Mews has announced that Wouter Geerts has joined its team in the role of Director of Market Research and intelligence.
Resolute Road Hospitality announces addition of two Oregon Hotels to managed portfolio
Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, announced today the addition of two hotels to its third-party managed portfolio. The properties, both located in Oregon, are owned by Evergreen Hospitality Development Group, a hospitality development and investment firm led by Alkesh Patel. Prior to founding Evergreen Hospitality, Alkesh served as the 2012-2013 Chairman of AAHOA, the world’s leading association of hotel owners, with over 18,000 members owning more than 20,000 hotels.
Sanctuary in the Sky – Renaissance Honolulu Hotel & Spa set to open early 2024
Renaissance Honolulu Hotel & Spa is a captivating new destination where adventure meets authenticity in the heart of Honolulu. With doors set to open in early 2024, Renaissance Honolulu, the brand’s first location on the island of Oahu, will offer an immersive island experience to culturally curious travelers. Situated near the city’s vibrant epicenter and its world-famous beaches, this brand-new 39-story oasis features luxurious rooms and suites with floor-to-ceiling glass windows and contemporary design.
Onyx CenterSource announces GroupPay product integration and partnership with Cvent, to launch in late 2023
Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, announced today a new integration between its GroupPay payment platform and Cvent, an industry-leading meetings, events, and hospitality technology provider. In addition, Onyx announced a Cvent partnership, which will create added value for mutual customers by delivering automation, visibility and standardization of meeting and event commission management through GroupPay.
WTTC heads down under for 2024 Global Summit
During the closing session of the World Travel & Tourism Council’s (WTTC) Global Summit in Kigali, Western Australia was announced as the host for 2024, marking the first time the event will visit Oceania.
Hospitality investors spy potential in corporate and urban markets
Hospitality investors have reported growing confidence in the corporate sector for the first time in six months.
General Manager appointed to new dual-brand Marriott in Copenhagen
Marriott is opening its 5th and 6th hotels in Copenhagen soon, launching two new brands in the Danish capital within one property. The two hotels will be led by a Cluster General Manager that the operating company, Core Hospitality, has now appointed: Patrice Boman.
Queensland Hospitality and Tourism Businesses welcome new talent as Mossman Gorge celebrates 2023 Graduates
Queensland hospitality and tourism ventures are benefitting from an injection of bright new talent, with Voyages’ Mossman Gorge Cultural Centre celebrating the 2023 graduates of its National Indigenous Training Academy (NITA) programs this month.
IHG Hotels & Resorts continues Crowne Plaza’s growth momentum with new signing in Mexico City
IHG Hotels & Resorts (IHG), today announced the signing of a new build Crowne Plaza hotel in a coveted location along Mexico City’s famed Avenida de los Insurgentes. Scheduled to break ground in early 2024 ahead of a planned 2026 opening, Crowne Plaza Mexico City Insurgentes will serve as a regional halo property for the brand and – upon its return to the nation’s capital – join a roster of seven* currently open Mexico properties.