Enhanced Wi-Fi network expected to reach 40 percent of fleet by end of 2015, along with affordable new plans and pricing packages.
Travelers’ prefer free Wi-Fi to free breakfast
Agoda.com’s Travel Smarts survey shows travelers prefer free in-room Wi-Fi to free breakfast, and have a stronger preference for big beds over big bathrooms.
Monetizing Wi-Fi through tiered bandwidth
With the proliferation of internet-enabled devices rapidly increasing each year, tiered bandwidth makes the most sense for both monetizing the network as well as keeping guests happy.
Survey finds hotel Wi-Fi now considered a utility, not an amenity
A survey of guests and hoteliers investigated what devices guests carried, their Internet habits and desires and what they needed as well as wanted from their digital hospitality experience.
How to optimize your Wi-Fi to keep guests happy
Here are some of the key ways businesses should be optimising the speed and security of their Wi-Fi networks to ensure a superior, safer user experience.
Hotel WiFi test ranks hotel chains
Two characteristics of hotel Wi-Fi were considered: the quality of the WiFi and whether in-room Wi-Fi is free. Who do you think ranks best (and worst)?
Hotel Wi-Fi security checklist
Maintaining a secure Wi-Fi network for your guests requires vigilance, but it does not have to be a major concern if you’ve ticked all the boxes on this checklist.
What amenities guest want: free Wi-Fi still on top of survey
Global travelers’ desire for free Wi-Fi is still the number one amenity when choosing a hotel for both leisure and business stays, but it is slowly declining according to the latest research from online accommodation booking service, Hotels.com.
Free App gives customers hotel Wi-Fi quality info
Guests rate Wi-Fi as a key hotel amenity so according to Hotel WiFi Test, using the API and displaying hotel Wi-Fi quality information on a website or app could be a way to gain competitive advantage, higher customer satisfaction and better conversion rates.
Free Wi-Fi: maintaining a connection between hotel and guests
By Nick Bush: The ability to get online is as important to guests as getting a good night’s sleep, so a a quality WiFi network can have a big impact on the fortunes of a hotel.
