With so many internal implications and struggles on the business end of this matter, it’s important not to lose sight of how customers perceive the crisis and what they’re going through in relation to hotels.
TrustYou becomes 100th hotel technology brand to embrace SiteMinder Exchange
The world’s largest guest feedback platform, TrustYou, has become the 100th hotel technology provider to sign up for SiteMinder Exchange, a powerfully-simple solution launched in June by the global hotel industry’s leading guest acquisition platform, SiteMinder to solve the connectivity problem for hotel property management systems (PMSs) and hotel applications.
TrustYou Wins #1 for Reputation and Review Management Software in Hotel TechAwards 2018
Hotel Tech Report has named TrustYou 2018Õs top-rated Reputation Management Software.@trustyou
TrustYou releases insightful new eBook to aid independent hotel marketing efforts
TrustYou, the worldÕs largest feedback platform, has announced the release of its latest eBook: Branding Without A Brand Name – An Independent Hoteliers Guide To Building Brand Value.
IBC brings relationship management to independent hotels via strategic TrustYou partnership
IBC (InnDependent Boutique Collection), a leading provider of hospitality technologies for independent hotels and alternative lodging,Êhas announced an agreement with TrustYou, the world’s largest guest feedback platform, to bring guest feedback management via its platform to IBC customers.
TrustYou analysis identifies review topics that impact hotel reputation the most
TrustYou, the world’s largest guest feedback platform, identified the biggest drivers of positive and negative online reviews through a detailed ÒImpact ScoreÓ analysis of the 90 million reviews that were analyzed in 2016. When more than 95 per centÊof customers make their booking decisions based on online feedback, the ability to improve and spotlight hotels reviews is critical.
TrustYou expands presence in Southern Africa through alliance with Rainmaker Digital
The worldÕs largest guest feedback platform, TrustYou, places a higher emphasis on its presence in Southern Africa and introduces digital marketing expert Rainmaker Digital as distribution partner. The Namibia-based company is specialized in managing and optimizing the entire digital presence and marketing for hotels, lodges, guesthouses, and tour operators located in Southern Africa.
Pan Pacific Hotels Group appoints TrustYou to manage all guest reviews
TrustYou, provider of the worldÕs largest guest feedback platform, has been appointed by Pan Pacific Hotels Group to combine its online reputation management and the collection of guest surveys across its two brands, Pan Pacific Hotels and Resorts and PARKROYAL Hotels and Resorts.
TrustYou agrees terms for new partnerships around the globe
TrustYou, the worldÕs largest guest feedback platform,Êhas startedÊthe new year with new partnerships across the globe. Each new partner will incorporate various features of the platform to improve their products and services by means of collecting, assessing and responding to guest feedback.
TrustYou expands in France and Belgium with Balladins Hotels Cooperation
In order to utilize guest reviews better to improve operations and add value to their brand, Balladins Hotels decided to rely on TrustYou, the guest feedback platform.
