In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative. Here is how you can optimize digital marketing performance via voice channels.
As we move forward positively into 2021, the hospitality industry needs to rethink its strategies.
As hotels slowly reopen in parts of the US, it’s time to question the future role of hotel call centers. We talk about the challenges hotel-based call centers are facing today and in the future.
What lies ahead remains unclear. But what we can safely assume is that customer service, procedures, policies, and restrictions will change in ways we never imagined. Therefore, we must start planning now for the day when travel resumes.
Travel Outlook premium reservation call center, a virtual hospitality company specializing in voice reservations and guest service, uses down-time to upskill with Kennedy Training Network.