Here is a list of suggestions to make your guests stay more memorable and increase the chances of them telling their friends and family about your hotel.
5 tips to becoming a better hotel manager
In many ways, hotel management is an art form. Balancing your own unique approach with industry trends andÊtechnologyÊis a delicate task, but here are 5 things you need to rely on to be successful.
5 tips to make your hotel staff more productive
If you feel your hotel staff isn’t being as productive as you would like them to be, why not change things around a little? You may be surprised at how much more productive they may become from some small changes.
How to create astounding customer experiences through social media
A dedicated approach to utilising social media to amaze and delight your customers can result in happier customers who will spend more, a loyal fan base resulting in repeat bookings, and massive brand exposure on a personal level to a highly engaged audience.
How to improve the memorability of your hotel
As a hotel owner, it’s essential to create places and spaces that guests will love, remember, and want to return to as soon as they can.
Tips, gratuities and cover charges: complex issues for UK hospitality businesses
There is no standard practice in the UK as to how tips and service charges are handled, and with new wage and tax legislation, the situation is set to become more complex and confusing.
ROI: How to make the most of your expo visit
Attending trade expositions requires time and resources, so selecting the right event and making the most of your time there is important for any responsible and aspirational business.
Has tipping reached its tipping point ?
A tip cannot retroactively improve service and it encourages selfishness rather than teamwork. Is it a practice that needs to be eliminated?
3 tips to help you make your Group targets this year
By Chaunsea Keller: If your hotel is after group sales success, these tips are vital to follow to make your numbers in 2015.
