Researchers at PolyU show how hotels can best allocate their resources to optimise guests’ sleep quality.
Recent study shows the benefits of hotel loyalty programmes
A recent study by the School of Hotel and Tourism Management provides strong evidence that hotels should invest in loyalty programmes and provides suggestions on further capitalization of the benefits.
PolyU School of Hotel and Tourism Management scholar conferred endowed professorship
Endowed by the Victoria Park Hotels Limited, Professor Haiyan Song, Associate Dean of the School of Hotel and Tourism Management of The Hong Kong Polytechnic University, was conferred the titleÊMr and Mrs Chan Chak Fu Professor in International TourismÊat the Third Inauguration of Endowed Professorships held at the university on September 5, 2017.
PolyU study finds package tours limit tourist satisfaction
Package tours can result in low tourist satisfaction even though they are economically advantageous, according to a recently published study done by Assistant Professor Markus Schuckert, Professor Haiyan Song and Dean Kaye Chon of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and a co-researcher. The researchers explain that dissatisfaction with package tours arises from the information asymmetry between tour operators and customers in emerging markets.
HNA Hospitality Group gives boost for SHTM to advance hospitality education
The School of Hotel and Tourism Management at The Hong Kong Polytechnic University is pleased to have received a RMB300,000 donation from the HNA Hospitality Group for the establishment of the HNA Hospitality Group/Tangla Hotels & Resorts Students Internship Scholarship at the SHTM.
PolyU study finds understanding travel needs can help improve elderly quality of life
Identifying the travel needs of different groups of elderly people in Hong Kong is the first step in providing appropriate services that can improve their quality of life and well-being, argue Dr Kam Hung of the School of Hotel and Tourism Management at The Hong Kong Polytechnic University and two co-researchers.
PolyU launches online MicroMasters in International Hospitality Management
MicroMasters is a first-of-its-kind credential with a pathway to credit, designed for learners looking for a lifelong learning opportunity to advance their careers or follow a path to an accelerated on-campus programme.
