eHotelier is seeking your views on the use of technology in the hospitality industry.
The training manuals of the 21st century – mobile phones
Mobile learning is perfectly suited to the hospitality industry – it’s effective, flexible, scalable and less expensive than traditional, classroom-based training methods.
Red Planet giving away Apple Watches to celebrate app upgrade and launch of Referred affiliate programme
The upgrade across its technology platform coincides with the unveiling of its new affiliate programme “Referred”, which offers substantial cash commissions for members.
Property Management System Hotello partners with CRM platform Guestfolio
Partnership enables Hotello customers to benefit from an integrated single-source solution that manages all transactional communications, guest satisfaction, and provides dynamic Guest Profiles.
Marriott’s VRoom Service brings virtual reality to guest rooms
Marriott also launched a new virtual travel content platform – “VR Postcards”.
Why mobile apps have the advantage in hotel guest engagement
One of the most compelling reasons to develop an app is that it can take advantage of features on the phone that mobile websites cannot.
Using data mining and analytics to your hotel’s advantage
Without data mining, valuable insights about customers’ characteristics and purchase patterns may remain largely untapped. Success or failure often depends not only on how well you are able to collect data but also on how well you are able to convert it into knowledge that will help you better manage your business.
New app by Qooco promises to improve service staff upselling skills
Qooco Upsell teaches users techniques on how to upsell to guests, be they at the Front Desk, Spa or Restaurant.
Lifestyle hotels stand out due to innovative design concepts
Here are some of the design concepts and technologies that hotel guests can expect from future lifestyle hotels.
Seven trends in Asia Pacific corporate travel management
Sabre Corporate Travel Practices Survey 2015 points to a very different client-servicing and content model emerging, enabled by innovation in corporate travel technology.
