The tool is an opportunity for the advancement of smart cities, as well as destinations that incorporate technology and innovation in their development.
Retail tech innovation to enhance customer experience
More than half of retail professionals state pandemic accelerated tech product launches.
How to leverage technology to meet changing guest expectations
Now that vaccinations are rolling out and restrictions are lifting, we are seeing the first signs of recovery, as hotels emerge we explore the main trends for the future of the travel industry.
A new wave of innovation across consumer industries
The desire to work from a “third space” highlights a potential opportunity to grow revenue for the hospitality and retail industries.
How COVID-19 has sped up hospitality technology
We are entering a new era of where innovations in technology are bringing exciting new possibilities to hospitality. Here’s a look at five of the most important technologies that have emerged as essential for hospitality businesses in a post-pandemic future.
Revolutionizing hospitality experiences with touchless technology
As the travel and tourism industry gears up for business, hoteliers are reimagining ways to prioritize hygiene standards and contactless services for arriving guests.
COVID-19 impacts on technology in travel
Technology has been seen as a tool supporting business processes, particularly in an industry so reliant on service. Are we seeing a new pace of technology evolution, where technology is now seen as vital to business success?
Writing your plan for 2021 starts with the PMS
Forecasting for 2021 is in many ways still untenable, yet despite the widespread uncertainty from the coronavirus, we can still depend on a few trends to guide our approach. Here’s how technology can help you find hidden pockets of revenue.
Automating guest communication? Chatbots are just the tip of the iceberg
Once we reach the post-pandemic era, newly implemented technologies will become the new norm. Taking an early digital leap will set your property ahead of your competitors when things take off again.
Growing leisure revenues in an end-to-end contactless hotel experience
Making it easy for guests to book additional services in a contactless manner will not only heighten total revenues and give you deeper data from which to refine your future marketing approach, but it will also help rein in staff costs because manual transfer between disconnected systems is no longer necessary and more prearrival service arrangements will let you better forecast upcoming labor requirements.
