The pandemic is over, but its effects are not. In its wake the hotel industry is mired by labor shortages, supply chain issues, inflation, revenge travel surges, new guest demands and the possibility of another great recession on the horizon.
The future of hotel PMS technology
The PMS of the future is cloud-based, customizable, integrated, and includes detailed reporting to empower you to run a successful business.
Tech doesn’t replace but supports guest communications
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
Could robots breathe new “life” into the tourism industry?
A new study provides fascinating insights into how the pandemic has changed tourists’ preferences and offers recommendations for hotels on taking the next step towards technology-driven service delivery.
7 changes the hotel sector can’t afford to ignore
The turbulent past 18 months have been an unprecedented time for hotels, prompting key changes in the sector, many of which are long-term, if not permanent. In order to survive, businesses must embrace change across their entire operation and do so quickly.
The best tech stack for hospitality
Tech stacks are the latest evolvement of hospitality tools available to make your lives a lot easier through the use of cloud computing benefits; automation, and integration.
Digital tools too revitalize tourism
The tool is an opportunity for the advancement of smart cities, as well as destinations that incorporate technology and innovation in their development.
Retail tech innovation to enhance customer experience
More than half of retail professionals state pandemic accelerated tech product launches.
How to leverage technology to meet changing guest expectations
Now that vaccinations are rolling out and restrictions are lifting, we are seeing the first signs of recovery, as hotels emerge we explore the main trends for the future of the travel industry.
A new wave of innovation across consumer industries
The desire to work from a “third space” highlights a potential opportunity to grow revenue for the hospitality and retail industries.
