Hotel technology such as mobile check-in, mobile key, mobile check-out and AI-driven guest request platforms help hotels improve guest service by empowering the guest to control more elements of their stay from the security of their own smartphone.
Long-range wireless charging is more than a convenience for guests, it’s both a cost-effective operational solution and an opportunity to collect powerful insights.
Smart technology, if used correctly, can help your hotel generate revenue along with other great things beyond the finish line: better guest experience, a significant improvement in your hotel’s reputation, and a more effective-running business.
Choosing the right mobile channel for your hotel involves a number of factors, including the location of your hotel, the type of guests you cater for and other factors. Here are the key advantages to consider of branded mobile apps, SMS, push notifications and chatbots.
Customers at luxury properties are totally fine interacting with a chatbot. What matters to them is that they are getting what they need with minimum effort.
Drawing on its expertise as a leader in travel and technology, Booking.com predicts 2020 will be a year of travel exploration like never before.
Expedia and Marriott announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability, and content to a network of global travel providers.