To a guest, a good stay feels effortless. Behind the scenes, making it feel that way is a lot of work.
AI and the Fear of Job Displacement: Why smart hotels embrace both tech and talent
In the hospitality industry, few topics stir as much debate—and anxiety—as artificial intelligence. For some, AI conjures visions of front desks replaced
Centara and SCG Energy join forces to pave the way for ‘Smart Hotels’ with renewable energy
Centara Hotels & Resorts, Thailand’s leading hotel operator, has formalised a Memorandum of Understanding (MOU) with SCG Cleanergy Company Limited, a service provider of solar energy solutions for industrial sites, hotels, hospitals, and department stores across Thailand. This significant partnership marks Centara’s dedication to embracing the “Smart Hotel” concept by integrating “Smart Energy”, a sustainable and clean electrical technology, throughout its extensive portfolio of hotels and resorts.
Smart hotels: present day reality or long-run objective?
How something as simple as phone app technologies can change hotel processes and services in so many ways.





