Guests, staff and even hotel investors need reassurance that they are going to be safe and secure, so hoteliers must work to minimising risk through ensuring that their property’s safety and security procedures are as robust as possible.
Marriott withdraws Wi-Fi security petition from FCC
Following criticism from U.S. regulators, Marriott has decided to withdraw as a party to the petition seeking direction from the FCC on legal Wi-Fi security measures.
Top 5 risks and security challenges for hotels
Here are the latest threats hotels are currently experiencing and their intensity based on incident reports from last year and analysis of data from trustworthy sources.
Can your guests find your local emergency phone numbers?
By Stefan Vito Hiller: Emergency numbers differ from country to country, but guests need them at their fingertips to make calls directly if the need arises.
Elevated guest safety in hotel lifts
By Stefan Vito Hiller: Overall, hotel lifts are very safe, but you must train staff how to manage lift rescues for those who get trapped in power outages and emergency situations.
Next generation threats
By Stefan Vito Hiller: We train hotel staff what to do when receiving a bomb threat or how to behave during a robbery, but do they know what to do with attacks coming from the virtual world?
How to reduce your risk of being robbed
By Stefan Vito Hiller: City hotels around the world are viewed as easy targets for robberies, with hotels now more likely to become victims of robbery than fuel stations.
Resisting security budget cuts during economic downturns
Do you feel pressure to cut back of house costs when economic pressures rise?
CCTV systems in hotels: what the digital future holds
By Stefan Vito Hiller: Smart digital IP-cameras can support hotel security operations in different ways and may even give rise to new business or service opportunities.
Hotel guests with disability: security needs
Does your hotel have response procedures in place to cater for the special needs of guests with a disability to help them safely exit the hotel in an emergency?
