Insights

Long-term consequences of extreme Covid measures at hotels

Long after the pandemic has run its course, however, many of these Covid-specific safety protocols may switch from having a positive emotional effect – that is, relief, peace of mind and trust in the hotel – to a more negative sense because such measures serve as a stark reminder of all the hardships people have endured during this crazy period.

Insights

The five changes expected in the hotel industry

The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Here are changes that the new normal is likely to bring forward in the hotel industry for owners and operators.

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