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ReviewPro – Online reputation affects hospitality

Online reputation is at the core of success in today’s digital world. And nowhere more so than in the hospitality industry, where potential guests read reviews before deciding on a place to stay, both for personal and business travel. Management responses are hugely valuable not only to the guest that wrote the review, but also to people looking to book in the future

reputation
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ASAP partners with ReviewPro to build quality accreditation and safety compliance

Serviced apartments are gaining ground in the hospitality industry, and the Association of Serviced Apartment Providers (ASAP) aims to provide the assurance consumers need with their Quality Accreditation Process. ReviewPro, world leader of guest intelligence solutions, will partner with the ASAP to provide online reputation management. This will form part of the onboarding process to screen potential members as well as ongoing monitoring and assessment.

Great National
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Great National Hotels and ReviewPro Mark a year of partnership

Guest satisfaction continues to be a key objective for Great National Hotels and Resorts (GN), who employ ReviewPro’s Corporate Dashboard to monitor guest feedback across 32 of their hotels. The Online Reputation Management (ORM) tool enables GN to monitor guest satisfaction, identify key areas for operational and service improvements, and monitor performance over time at their member properties.

Great National
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Meriton Suites partners with ReviewPro

Meriton Suites have partnered with ReviewPro to centralize the management of online reviews. The group put great value upon guest experience and recognize the vital importance of online reputation and guest reviews. ReviewPro was chosen because the group wanted to centralize feedback, and also have the ability to streamline and track follow up tasks according to department.

Great National
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