Romantik Hotel der Wiesenhof implements ReviewPro solutions to prioritize guest experience
The Romantik Hotel der Wiesenhof has partnered with ReviewPro in order to put the guest experience at the heart of…
SMARTments serviced apartments selects ReviewPro to exceed guest expectations for its corporate clients
SMARTments serviced apartments in Germany has partnered with ReviewPro to improve the guest experience and secure repeat business from its…
Red Lion Hotels extends ReviewPro’s solutions to Knights Inn Brand acquisition
The US brand recognizes the critical role of online reputation in driving revenue
The Hellenic Chamber of Hotels partners with ReviewPro
ReviewPro to deliver guest experience data to 10,000 Greek hotel accommodation providers
ReviewPro Develops Direct Response API for Booking.com Guest Reviews
ReviewPro is one of the first companies to develop the Booking.com direct response API. Hotel clients can now respond to…
ReviewPro provides direct response API for Google guest reviews
Hoteliers can now save time and improve internal efficiency by responding directly to guest reviews received on Google without having…
ReviewPro – Online reputation affects hospitality
Online reputation is at the core of success in today’s digital world. And nowhere more so than in the hospitality industry, where potential guests read reviews before deciding on a place to stay, both for personal and business travel. Management responses are hugely valuable not only to the guest that wrote the review, but also to people looking to book in the future
ASAP partners with ReviewPro to build quality accreditation and safety compliance
Serviced apartments are gaining ground in the hospitality industry, and the Association of Serviced Apartment Providers (ASAP) aims to provide the assurance consumers need with their Quality Accreditation Process. ReviewPro, world leader of guest intelligence solutions, will partner with the ASAP to provide online reputation management. This will form part of the onboarding process to screen potential members as well as ongoing monitoring and assessment.
Great National Hotels and ReviewPro Mark a year of partnership
Guest satisfaction continues to be a key objective for Great National Hotels and Resorts (GN), who employ ReviewPro’s Corporate Dashboard to monitor guest feedback across 32 of their hotels. The Online Reputation Management (ORM) tool enables GN to monitor guest satisfaction, identify key areas for operational and service improvements, and monitor performance over time at their member properties.
Meriton Suites partners with ReviewPro
Meriton Suites have partnered with ReviewPro to centralize the management of online reviews. The group put great value upon guest experience and recognize the vital importance of online reputation and guest reviews. ReviewPro was chosen because the group wanted to centralize feedback, and also have the ability to streamline and track follow up tasks according to department.