Launching a new course takes great deal of attention as there are numerous things that need to be considered at the implemention stage. Here is a run-down of what to check.
It only takes one bad review to potentially sway other potential customers to steer away from your property and choose a competitor – in fact, it’s said that for every bad hotel guest review you could lose 30 potential bookings.
To get your non-financial managers to play ball with their numbers in your hotel you need a system that they can follow, a sort of road map they can use to stay on track every month. Teach them this and you will have an engaged team that buys into playing their financial part.