Hotel Sales Has Changed. Is Your Playbook Keeping Up?
The role of a hotel salesperson looks nothing like it did a decade ago, and the leaders managing that function…
Each level of a hotel’s ownership and management has different needs from an RMS, it is important to understand their revenue management ‘wants’ and hear from them in their own words.
20 practical and actionable tips for city, beach, mountain, and countryside hotels, guaranteed to boost your profit margins.
As you tailor your marketing and customer communications based on segment, demand forecasts, and behavior, you’ll gain momentum that builds organically. Your CRM becomes the fuel that drives your property’s revenue management strategy forward.
Remember, occupancy isnÕt what keeps the lights on and bank accounts full; ADR and RevPAR do.