Here are five trends that’ll shape employee retention in the hospitality industry.
Consider recruiting by personality, not just skillset, if you want to build genuine connections and inspire employee as well as guest loyalty.
In its more laissez-faire and incremental approach, the enhanced accessibility of microlearning environments allows hotels to stay more agile by shortening the development cycle of new training programs or updates while also keeping costs at a minimum.
Flow thru, an abbreviation, is a catch all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention. A good analogy to grasp the concept of flow thru is to compare it to your pay cheque. Imaging I give you a $1,000 a week raise. The question then is how much will end up on your pay versus how much got eaten up by higher taxes and other deductions.