Here are five trends that’ll shape employee retention in the hospitality industry.
How training your staff can help you retain them
Training is valuable not just to your employees, but to your business. Training your staff can help you retain them and is a valuable method to keep employees engaged, inspired and informed, and keep your business ahead of the curve.
Why a hotel’s culture translates into commercial success
Consider recruiting by personality, not just skillset, if you want to build genuine connections and inspire employee as well as guest loyalty.
Staff are key stakeholders in your hotel business
The industry is not going to solve its staffing problems overnight, but it should now look much more radically at ways of fostering greater employee engagement.
Combat Hotel Turnover with Employee Engagement
A key factor in all of this is attracting the right people––and having the best technological resources to keep them.
Solving staffing issues through ongoing training
In its more laissez-faire and incremental approach, the enhanced accessibility of microlearning environments allows hotels to stay more agile by shortening the development cycle of new training programs or updates while also keeping costs at a minimum.
How to empower every hotel employee
The more empowered a member of staff feels in the workplace, the more they will be able to both grow and flourish in their role which can lead to greater productivity and profitability for your business.
Your servers make all the difference
Here is a 5-point plan to ensure that your restaurants have the frontline experience necessary to service delivery at its peak and protect your servers from being poached in the labor shortage situation we currently find ourselves in.
Four ways to turn guests into loyal travelers
We all know direct bookings make the difference for independent hoteliers. Turning guests into loyal travelers and repeat customers is essential. Why?
Flow thru Ð Understanding how it works and how to include it in your financial statements
Flow thru, an abbreviation, is a catch all phrase that measures how much made it through your business comparing one period to another. What made it through, from revenues to profit. Another term to describe this measurement is retention. A good analogy to grasp the concept of flow thru is to compare it to your pay cheque. Imaging I give you a $1,000 a week raise. The question then is how much will end up on your pay versus how much got eaten up by higher taxes and other deductions.
