Through this partnership, Curator hotels can leverage Travel Outlook’s high-performing call booking services while also reducing their costs during this highly competitive period for the hospitality industry.
Travel Outlook Premium Hotel Call Center expands partnership with Viceroy Hotels & Resorts to 14 properties.
Europe’s second largest enterprise hotel group adopts Sabre’s broad portfolio of distribution and retailing solutions.
In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative. Here is how you can optimize digital marketing performance via voice channels.
Guests don’t care where a reservationist is located so long as this agent is able to politely answer all their questions and finish the transaction in a timely manner. Your owners probably feel the same way, especially if there’s an apples-to-apples cost saving that arises from switching to a hotel call center.
There are now several platforms capable of layering a customized ecommerce webpage on top of a hotel’s payment gateway provider so that your employees don’t need to touch credit card data anymore.
While it doesn’t take a genius to gather that direct bookings are hands down the better of the two, OTAs do give hotels the advantage of being more visible than they can ever be on their own!
With the commission rates of booking sites going up, and already averaging nearly 20 per cent, no wonder the hoteliers are desperate to avoid the middleman.