Suppliers

Maestro’s 5 roadmap predictions for PMS evolution

Redefining guest and employee experiences starts with redefining the role of the hotel PMS, from ongoing contactless innovation and data security to product integration with gateway systems, OTA channels, and CRM platforms.

Hotel property management system trends
Insights

Key considerations for optimizing the guest experience

Today, upwards of 95 per cent of people look to online review sites when making travel plans and before booking their hotel stays. Those who don’t read the reviews are apt to rely on the ratings systems to make their selections. According to estimates, a one-star increase in a hotelÕs rating can translate into a 10 per cent increase in bookings and revenue.

Guest experience management
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  • 2024 Predictions