The pre-stay stage gives you a great opportunity to engage with your guests and set the tone for their upcoming experience. However, it’s essential to remember that not all guests are the same, and a one-size-fits-all approach won’t yield the best results.
Five ways pre-stay communications help labor productivity
The goal of these five features is to help establish a threshold for your service capabilities in as labor-free a manner as possible so that guests are fully up to speed on what’s happening on-property and are never disappointed.
