Insights

KPIs every hotel executive should track daily

Tracking key performance indicators is the secret to success in the hotel industry, yet many hotel managers who think they have KPIs really don’t, because they aren’t using them effectively. Here are the KPIs you need on a daily basis and why you need them to have an accurate pulse on your business.

KPIs
Insights

Performance gains needed in Chinese state-owned hotels

A new PolyU study finds Chinese state-owned hotels need to enhance their performance and market competitiveness, and that despite concerns, their stable workforces and entrenched locational advantages suggest that these hotels have the potential to become profitable businesses.

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