Maximising hotel profit during this post-Covid recovery requires a focus on the three core areas: customer satisfaction, increasing revenue and controlling costs. Key to achieving these objectives is strong leadership supported by a motivated, highly-skilled team – all of which can be bolstered through online continuous professional development.
The Chinese Traveller Standards will be embedded into the Dubai Way program, one of the interactive training tools developed by Dubai College of Tourism.
Don’t have time for training? Here are 8 ways online learning will assist you to deliver the necessary training to improve product and service delivery, reduce costs and increase customer satisfaction.
A graduate of the University of Derby Online Learning, Hema Jankee has used her online degree for career advancement and she says: “I chose online learning as it is more flexible. I was able to organise and plan ahead around my work commitments.
UDOL recently gained accreditation from the Institute of Hospitality, making it currently the only provider of online higher education to have institute accredited programmes.