Vacation ownership company, Diamond Resorts, experiences significant member growth across all age groups
4 things Millennials can bring to your hospitality business
Millennials can bring so much to the hospitality business. They have excellent education, a knack for content producing and natural fluency with technologies. They are also exceptionally career-oriented and ready to work hard to achieve their goals.
Shimao Star launches all new lifestyle hotel brand ETHOS
Shimao Star Hotels Group launched its all-new hotel brand – ETHOS. Purposely designed for Chinese millennials, ETHOS hotel offers a blend of contemporary culture and Chinese legacy with a view to igniting millennials’ imagination and their explosive creativity.
The Millennial paradox: How to save the planet and keep travelling
Even though Millennials are actively questioning today’s global consumption culture, at the same time they’re planning their next vacation somewhere far away, It’s why smart hoteliers are ‘going green’.
New ways to improve business travelers’ guest experience
The hospitality industry is constantly exposed to new demands from business travelers, particularly as tech-savvy Millennials have grown up into that customer segment. Here are some of the most relevant needs and ways to satisfy them.
Are your supervisors focused on the right customers?
The challenge for many first-time supervisors or managers is that they have to focus so much on their development once they get a title while simultaneously managing their operation that they are unable and unprepared to focus on the success of their team.
Catching snowflakes: Individuality and personalisation in the future of travel
Younger travellers will fuel the hospitality industry into the future. Providers should tap into the individuality of these digital natives, and in doing so secure brand and customer loyalty for decades to come. If you build the playground of the future, they will come.
Millennials are the worst tippers
10% of Millennials tip nothing at restaurants. @CreditCardsCom
Is Airbnb’s Millennials’ strategy at a turning point?
According to a recent survey, Millennial travelers prefer upscale and luxury hotels/resorts, followed by camping and apartment and/or condo – in fact only 23% said a condo/apartment rental is their preferred type of accommodation.
Young Hoteliers Summit: Millennials at the centre of attention
“Redefining Luxury in the Age of the Millennial”; a discussion inspired by the challenge of the millennial generation’s emergence as a major customer segment