For luxury hotels, coming up with new ideas for innovation is one of the hardest things. However, looking outside the industry, there are some examples of pioneers presenting practical, tangible ideas for overcoming some of the typical barriers to innovative thinking among luxury hoteliers.
Ways to produce a phenomenal guest experience
Hotel trends continue to change tremendouslyÊprimarily because the preferences of a modern day traveller have evolved drastically. Today, hotel design can make or break the reputation of your hotel. This has made it more challenging for the hotel owners to achieve that elusive customer delight.Ê
New structure of Marriott brands explained
Marriott’s 30 brands now fall under four broad umbrellas: Luxury, Premium, Select and Longer Stays. Within each of those divisions, there are Classsic and Distinctive subsections.
Andrew Gibson named Vice-President, Well-Being, Luxury Brands at AccorHotels
Gibson most recently served as Vice President, Spa and Wellness for FRHI Hotels & Resorts.
Nine travel trends among high net worth individuals
Even with the trend to less conspicuous consumption and the rise of travel experiences that ‘give back’, luxury travel is still a place for unabashedly individualistic and hedonistic experiences.
Hotel winners of Hotels.com’s 2016 ‘Loved by Guests’ awards announced
W Taipei and Four Seasons Hotel Sydney take out the top spots in the Luxury category.
Heated towel racks aim to warm things up in hotel bathrooms
Amba Products, supplier of heated towel racks / towel warmers has released a new shelf model aimed at providing hotels with an affordable way to reduce energy, water, and laundry costs while greatly improving guest satisfaction.
Marriott partners with Hurun Research to shed light on China’s luxury travelers
China’s young luxury travelers go abroad every 3-4 months, mainly for leisure, spending RMB 420,000 (US$65,000) on tourism per year and RMB 220,000 (US$34,000) on travel shopping.
Luxury travel outpacing the rest of the travel industry according to new Amadeus report
Report explores luxury travel trends through 2025 and six emerging affluent “traveler tribes” to help the travel industry better serve this fast growing segment.
The future of luxury travel: Faith Popcorn perspective
Consumers will be craving immersive experiences which will allow them to indulge in luxury in both a physical and a virtual sense.
