Studies show that 64% of loyalty members are business travellers, and these loyal guests contribute a significant portion of hotel revenue, ranging from 30% to 60%.
Why hotels need to increase their fanbase to attract more direct bookingsÊÊ
The taxi pulls away from the driveway and a deep sigh of relief washes over you. This troublesome guest has finally left. Which hotelier doesnÕt experience this time and again: Having to accommodate guests that make it pretty difficult to be a gracious host. From arrival to departure itÕs all about their unmet expectations and their disappointment.
