Cirami-Gillis will be responsible for leading the companys sales efforts that target the leisure travel market and meetings, incentives, conferences and exhibitions (MICE) segment.
Technology is impacting the role of sales in hotels
The impact of technology on the sales cycle is necessitating a change in job description for the Sales Managers in hotels.
Todays hotel Revenue Managers are analysts, strategists and total profit optimizers
Technology is enabling the revenue management team to become deeply involved in decision making to cater to an ever-more complex sales matrix.
Could lawyers destroy TripAdvisor?
By Larry Mogelonsky: Is an individual libel for damages caused by their negative reviews? And is this liability independent of whether their review is accurate or not?
Search Engine Optimization – an obituary
By Larry Mogelonsky: Googles gradual conquest of the organic search results section of their pages forces hoteliers to seek new means of reaching potential guests.
Hilton Anatole adds three to Sales and Marketing team
Ruth Leis is the director of sales, CeeJay Jones is a new senior sales manager covering the Texas state association market, and Courtney Morrow is a new marketing manager.
Full service versus limited service: who is the real winner?
By Larry Mogelonsky: Full-service properties can compete with low-frills limited services brands if they create the right package/price-point.
Brian Hughes new GM of Omni Rancho Las Palmas Resort & Spa
A member of the Omni family for the past six years, Hughes oversees all operations including sales and marketing of the 240-acre oasis resort in greater Palm Springs in Rancho Mirage, California.
Bathrooms as a make or break experience Part II
By Larry Mogelonsky: Bathrooms are important for the overall guestroom experience, as its such a personal, private space that any minor annoyances are especially hard to forgive.
Successful summer strategy: Boston Harbor Hotel gets it right
By Larry Mogelonsky: Throughout the July-August period, the property operated at 90%+ occupancies and with peak ADRs achieved through classic hotel management and marketing.
