Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today. Rising guest expectations and the need
Why Housekeeping is the heart of a hotel: leadership insights
Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.
The early arrival program
Don’t set guests up for disappointment – set them up for more fun and they will love it.
AI is here and it’s impacting hotel operations, starting with Housekeeping
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
The end of daily housekeeping marks the end of traditional hospitality
Even though times are changing, we must nevertheless decide what are the immutable parts of the hotel experience. Review our arguments and prove us wrong about daily housekeeping being one of those parts.
Kimberley Schöps promoted Director of Pre-Opening Operations and Housekeeping at Rotana Hotel Management Corporation Ltd.
Rotana has appointed Kimberley Schöps to oversee the pre-opening housekeeping operations of its hotels.
Schöps will supervise a workforce of 70 across Rotana’s current and expanding portfolio of properties in the region and beyond.
Royal Flush! – hotelkit ranks first in 5 categories at Hotel Tech Awards
hotelkit ranks first in all nominated categories once again.
Economy properties as guestroom vending machines
Vending machines replace the need for a cashier or any other form of staffing besides restocking and maintenance. Can hotels be the same?
Embracing THRO: Total Hotel Revenue Management
Departments which used to play only a supporting role by generating ancillary revenue, like F&B, Spa and Housekeeping, now generate significant percentages of some hotels’ revenue.
After the clean comes the next round of cleanliness theater
Every hotel organization has instituted their own COVID-19 sanitization SOPs and deployed a myriad of technologies to verify that those checklists are never put in jeopardy, but if all your competitors are doing this then how do you stand apart from the pack? @HotelMogel
