Summer has always tested hotel operations teams, but the 2026 hiring season feels fundamentally different than years past.
Most hoteliers use AI daily, but guest experience still needs a human touch
AI is no longer a side project in hospitality. New research from Mews shows that 98% of hoteliers have used AI across their operations in the last six months.
Three themes for hoteliers to take away from London’s first Novacancy
Novacancy has long been a staple of the hospitality calendar in Australia, so the GuestRevu team were delighted to head to the first London Novacancy.
Study shows Maestro PMS is delivering what hoteliers need and guests expect
A new industry report confirms that Maestro PMS’s 2026 Technology Roadmap is closely aligned with the priorities shaping the future of hospitality
Optimising your hotel’s online listings
Most hoteliers can remember a time when online travel agents felt like the enemy. You would see a booking come in, notice the commission attached to it
From MCP to Agentic AI: A Glossary of AI Terms for Hoteliers
A simple guide for a better understanding of MCP, GEO, agentic AI, and more
Faster, Safer, Smarter: Why hoteliers choose GuestRevu AI over ChatGPT
Responding to guest feedback quickly and professionally isn’t just a nice-to-have; it’s essential for maintaining your reputation and building guest loyalty
Bias and Inaccuracy in Conversational AI, What hoteliers need to know
Over the past several months, we’ve explored some of the most common criticisms of conversational AI in hospitality. We’ve examined the empathy gap
AI Analytics show hoteliers the reasons behind the ratings
GuestRevu has launched a new set of AI-powered analytics tools that help hoteliers save time, understand guest sentiment, and act on guest feedback faster than ever before.
Budgeting for 2026: A strategic approach for hoteliers
Budget season isn’t just about numbers—it’s about vision. As a hotel finance executive, I have found that success in 2026 will come down to discipline
