New research from technology innovators Amadeus explores what travelers are looking for from a trip and how technology can make those ambitions come true.
Automation that enables personalisation: Secrets from Hoteliers
Automation can feel overwhelming. But when used effectively, it becomes a powerful tool for delivering personalised guest experiences.
Spring Cleaning for Hoteliers – Revamping Digital Room Service Menus and Beyond
As the seasons change and spring approaches in the northern hemisphere, hoteliers are reminded of the importance of refreshing their offerings
Hoteliers discover “Hidden Business” with this coordinated approach
Managing a profitable hotel is akin to a theatrical production. The hotel staff serve as stagehands and performers while the guests are the audience. Every successful stage production requires cooperation among everyone involved.
Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings
Black Friday has become a game-changer in the hospitality industry, a moment that redefines booking trends and drives unprecedented opportunities for hoteliers.
Squeezing revenue beyond hotel rooms
Hoteliers are starting to realise that room rates alone can’t drive the profits they need.
The Hospitality Industry’s Digital Evolution
The hospitality sector is evolving rapidly. The digital age has brought new challenges and opportunities for hoteliers, making it essential to adopt advanced systems to optimize operations and enhance guest experiences.
Hoteliers explain the benefits of guest feedback
You know your hotel intimately. You know where to sit to get the best winter sunshine, you know where the dirty laundry is stored (literally), but you don’t know what it’s like to be a guest at your property. You simply can never experience the hotel the way your guests do.
5 not-so-obvious ways to use guest data to make decisions in your hotel
Hoteliers are increasingly turning towards data-driven solutions to help them stay ahead of the competition. Why? Because by leveraging guest data, general managers can gain valuable insights that can be used to improve the overall guest experience.
Cloudbeds redefines PMS with native business intelligence for hoteliers
Cloudbeds, a global leader in hospitality management software, has become the first property management system to provide hoteliers with a native and hospitality-specific business intelligence (BI) solution.
