Global News

New Amadeus-IHG research explores the future of hospitality

New research study, Drivers of Change in Hospitality, explores the changes we can expect as guest insight, technology optimization and the ability to hyper-personalize take effect. Informed by over 7,500 consumers worldwide and industry experts, the study identifies three trends that the sector must respond to meet the needs of the consumer of the future.

The end of room types?
Suppliers

How to connect the right hotel technology with the right traveler

Instead of beginning with a laundry list of possible technologies to implement (i.e., mobile check-in, voice-activated in-room tech, rate optimization and distribution technology, and so forth), start with the guest. Hotels know—or should know—who they are after and every guest has a different set of needs and wants.

Insights

Surging profits through demand pricing

A quarter million dollars in lost profits in a single year. That is how much a $2 reduction in the average daily rate for a 500-room hotel with a 75% occupancy rate would cost a hotel.

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