The booking for a one-night stay at Hotel Chelsea in Köln, Germany, completes another monumental year for SiteMinder which also saw the independent, privately-owned company surpass AU$100 million in annual recurring revenue in May.
Is your online presence attracting or turning away guests?
Given the competitive market hoteliers operate in today, hotels simply cannot afford to get it wrong with their websites. Too often, you will see a hotel build a new site that seems to be at odds with a potential guestsÕ needs. Hoteliers need to understand their guests and online visitors better as well as build a website that reflects the unique personality of their property.
The importance of hotel website design and 5 things that can turn guests away
If your website makes it difficult or time-consuming for a customer to book, or is aesthetically ugly and distracting, it’s likely they’ll never see the decorous interior of your property because they’ll be staying somewhere else!
Are hotel wholesalers on the brink of extinction – or not?
What is the future of hotel wholesalers? There are a lot of prophecies out there, but here are the facts and some key considerations to working with wholesalers as part of a wider room distribution strategy.
Free App gives customers hotel Wi-Fi quality info
Guests rate Wi-Fi as a key hotel amenity so according to Hotel WiFi Test, using the API and displaying hotel Wi-Fi quality information on a website or app could be a way to gain competitive advantage, higher customer satisfaction and better conversion rates.
