The psychology of hitting four figures in the rate triggers guests to have loftier expectations where a single error can cost you a guest (and likely a high-net-worth guest) for life.
How the right amenities can attract the right hotel guests
Whether it’s an upscale boutique in the heart of wine country or a cozy resort nestled on the Florida coast – you want to make sure your guests know in advance that it’s going to be a good fit for them.
North American hotel guests want breakfast back
Now that the pandemic is waning, hotel guests have made it clear they want breakfast and other hotel amenities.
AKA launches cross properties amenity access
Designed to cater to the growing number of long-stay guests, Access AKA provodes the ability to utilize and enjoy the 16 high-end amenity spaces at any of the three New York properties.
Molton Brown reduces waste with a refined design
As part of its ongoing sustainable journey, Molton Brown is proud to introduce a new game-changing dispenser to support their hotel partners.
MontAzure partners Accor to bring the first MGallery Residences to Thailand
Introducing world-renowned hotel brand on Phuket’s stunning sunset coast
