Blue Mountains International Hotel Management School shares with us lessons learned from their Alumni Mentoring Program.
Kevin Lockert Appointed Senior Vice President, Business Development of Nor1
Nor1 announced the appointment of Kevin Lockert to Senior Vice President of Business Development to their executive team.
Dubai College of Tourism’s Chinese Travellers Standards Program
The Chinese Traveller Standards will be embedded into the Dubai Way program, one of the interactive training tools developed by Dubai College of Tourism.
Is brand image important in the hospitality sector?
Understanding your customers and knowing what your staff want is a key formula to successfully building your brand image — you just need to know how to strike a balance with both.
Sustainability in hotels – an easy task or continuous compromising?
Eco-consciousness is on the rise in the hospitality industry but making big environmentally friendly changes might be a more difficult task then you might think thanks to guests’ expectations.
Ephemeral content: 4 ways to up your hospitality game
The more people hear about your company, the better. And one of the best ways to get that reach is via Instagram stories and social media in general.
Combat hotel turnover with employee engagement
As hoteliers look for innovative ways to keep their existing hospitality staff and be competitive in recruiting new employees, they should begin with taking the pulse of their frontline teams to assess, and improve, their internal communication strategy.
Defining your hotel’s competitive set
To determine which hotels compete with you and to what degree, you need to carefully consider these six key factors.
The Millennial paradox: How to save the planet and keep travelling
Even though Millennials are actively questioning today’s global consumption culture, at the same time they’re planning their next vacation somewhere far away, It’s why smart hoteliers are ‘going green’.
New ways to improve business travelers’ guest experience
The hospitality industry is constantly exposed to new demands from business travelers, particularly as tech-savvy Millennials have grown up into that customer segment. Here are some of the most relevant needs and ways to satisfy them.
