In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry’s seamless operation.
Bartenders and Hospitality: Serving More Than Just Drinks
That is a fine sentiment, and in a US bar and nightclub industry projected to gross $36 billion in 2023, this still holds true. Versatile, well-trained, and engaged bartenders are still hugely important to a successful hospitality venue even in the age of digital inventory control, wireless pour counters, AI-generated craft cocktail recipes, and confusing wine lists too large to print. In his infinite wisdom, Mr. Tomlinson understands that skilled bartenders often have the hardest job in the house and should be valued, trained, and rewarded.
Marriott Hotels brings hospitality to Japan’s Kyushu Island
Marriott Hotels, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announced the opening of Nagasaki Marriott Hotel
How to effectively use email marketing in hospitality in 2024
When exploring the landscape of digital marketing for hotels, we see many new emerging trends such as AI, automation, social media, influencer marketing and more. Many may wonder, “Is email marketing still relevant for hotels?” The answer is an assured YES!
Is hospitality education in crisis? Perspectives from a recent webinar
A recent webinar hosted by EUHOFA International brought together hospitality educators from around the world to discuss whether hospitality education is in decline and potential solutions
M Social Phuket introduces a new era in Hospitality
Patong’s hospitality scene is set to reach new heights with the grand opening of M Social Phuket, a dynamic addition to the island’s hotel offerings. Situated in the heart of Patong, M Social Phuket combines trendy aesthetics, modern amenities, and seamless technology to redefine the way travelers experience Phuket.
Centara celebrates 40 years of excellence in hospitality, looks to bright future ahead
Centara Hotels & Resorts, Thailand’s leading hotel operator, is proudly celebrating its 40th anniversary this year. Over the past four decades, Centara has grown from a single hotel in 1983, its flagship Centara Grand at Central Plaza Ladprao Bangkok, to a global hospitality brand with 93 properties across Asia and the Middle East.
With Pace of Progress in hospitality slated to move onward and upward, Maestro presents its PMS Roadmap for 2023
The leading provider of property-management systems for independent hotels is poised to meet the rising demand for cloud hosting, mobile tools, enhanced two-way texting, marketplace integrations, heightened security, and online gift carding in the new year.
Meyer Jabara Hotels outperforming businesses inside and outside hospitality
Big news was revealed during the Meyer Jabara Hotels Leadership Conference last month. President Justin Jabara reported to representatives of the company’s 31 owned and managed hotels that the company is coming off a record-setting year.
ONYX hospitality group invigorates corporate structure
Thailand-based ONYX Hospitality Group has reinforced its expansion plan, with a number of strategic hires and promotions which focus on the areas needed to achieve the group’s core business objectives, including its vision to be the best medium-sized hospitality management company in Southeast Asia. ONYX currently operates 44 properties, including 10 properties in development.
