How Travel Outlook pairs conversational AI with human call center expertise to deliver real hotel service
The Rise of Contactless Tech in Hospitality: A Guide for Hotels in 2026
Contactless technology in hospitality is now a reality. It’s already shaping how hotels operate.
Where hospitality is headed: 10 forces shaping the industry’s future
At Cayuga Hospitality Consultants’ Annual Conference 2025, industry leaders examined where hospitality is headed and how to prepare for the next era of change.
The case for the right AI (not more AI) in hospitality today
Hotels across the APAC region are looking to AI to help improve their commercial effectiveness, better engage with guests and relieve staff of unnecessary administrative burden.
Hilton reveals its 2026 new openings across Asia Pacific
Hilton is set to redefine hospitality across Asia Pacific with new openings in 2026, perfectly timed to meet the ever-changing priorities of travelers in the region
Creating the right business environment for employee motivation and performance
Successful businesses are built on their values and strategy, innovation and currency but also on the strength of their human resources. In order to unlock the full potential
Workforce Management in Hospitality: Getting the right people in the right place
We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor target. At times, the explanation makes sense
When AI Seems Human: The risks and rewards of anthropomorphizing in hospitality
In the race to stand out in a competitive hospitality market, hoteliers are turning to artificial intelligence (AI) to provide faster, more personalized guest service.
Hotel marketing in 2025: Are you ahead of the curve or falling behind?
Our new industry report, The State of Data-Driven Marketing in Hospitality, reveals the truth about how hotels around the world are approaching marketing
Why Allergen Safety is the next frontier in hospitality
Preparing Operators for the Allergy-Safe Future of Restaurants
