Successful businesses are built on their values and strategy, innovation and currency but also on the strength of their human resources. In order to unlock the full potential
Workforce Management in Hospitality: Getting the right people in the right place
We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor target. At times, the explanation makes sense
When AI Seems Human: The risks and rewards of anthropomorphizing in hospitality
In the race to stand out in a competitive hospitality market, hoteliers are turning to artificial intelligence (AI) to provide faster, more personalized guest service.
Hotel marketing in 2025: Are you ahead of the curve or falling behind?
Our new industry report, The State of Data-Driven Marketing in Hospitality, reveals the truth about how hotels around the world are approaching marketing
Why Allergen Safety is the next frontier in hospitality
Preparing Operators for the Allergy-Safe Future of Restaurants
The evolving art of experiential dining in hospitality: Crafting connection through cuisine
Experiential dining has evolved significantly over the past five years. Where it once might have referred to a themed restaurant or a chef’s table with a touch
Appellation Healdsburg brings culinary-driven hospitality to Sonoma County
This September marks the long-anticipated arrival of Appellation Healdsburg, the first ground-up build from culinary-first hotel brand Appellation
UK tech company Focus Group invests in Hospitality
Focus Group, one of the UK’s leading independent providers of essential business technology, today launches its Focus on Hospitality division to support
How to choose the right CDP for your hotel in 6 steps
A Hotel Customer Data Platform (CDP) is a term you’ve likely encountered frequently in recent years if you work in hospitality.
What a monastery taught me about hospitality
Somewhere along I-94, just less than two hours northwest of Minneapolis/St. Paul, amid Minnesota’s rolling farmlands, spread across twenty-six acres of land
