The benefits of automation in the hospitality industry are undeniable, both for guests and staff members.
Bridging language barriers in Hospitality with AI
The world is becoming increasingly interconnected, with businesses and guests crossing borders more frequently than ever before.
Sustainable Wellness: Trends and Practices in Hospitality
The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and sustainability in the hospitality industry.
The Rule of Three: Maximizing Upselling Opportunities in the Hospitality Industry
Creating memorable guest experiences while maximizing revenue is a delicate balancing act. One effective strategy that has stood the test of time is the “Rule of Three.”
Bookboost secures 3.6M€ million to accelerate growth and expand Hospitality CRM Capabilities
Bookboost, the industry-leading hospitality CRM platform, has successfully secured €3.6M EUR in its latest funding round led by Vendep Capital.
Book launch – “Making it through the digital jungle” guides the hotelier digitalisation journey
Hospitality experts from one of the leading hotel management systems have published – “Making it through the digital jungle” – a comprehensive guide to digital transformation of the guest journey.
Radisson Collection brings exceptional hospitality to Sri Lanka’s pure shores
Radisson Collection has introduced its unique style of exceptional hospitality to Sri Lanka with the launch of a luxurious new lifestyle beachfront resort in the historic city of Galle, just steps from the soft sandy beach, overlooking the glistening Indian Ocean.
Marriott Hotels launches “Wonderful Hospitality For Your Heartfelt Smile” campaign in Greater China
Marriott Hotels, part of Marriott Bonvoy’s global portfolio of more than 30 extraordinary hotel brands, recently launched the “Wonderful Hospitality For Your Heartfelt Smile” brand campaign in Greater China.
Peter Crinis appointed Group Chief Operating Officer of Hospitality at Gurner Group
Diversified property and lifestyle brand, GURNER™ Group has today announced the appointment of former Chief Executive Officer of Crown Sydney and Crown Hotels, Peter Crinis, as Group Chief Operating Officer of Hospitality.
Guest loyalty in 2025: Moving from points to relationships
Guest loyalty is highly relevant for revenue in hospitality. But it is evolving. The same techniques that were focused on points and programs are not the only way.
