Bookboost implementation has achieved a staggering 29% conversion rate, compared to only 0.1% by email.
Whether you’re new to digital guest communication or you want to refine your approach, these 14 dos and don’ts will help you get on the right track with direct messaging platforms, which are vital communication tools in the ‘new normal’ of the post COVID 19 world.
Now that the hospitality industry is warming up to the idea of guest messaging, chatbots are appearing. So, what is then the difference between messaging and chatbot messaging?
With ‘social distancing’ on everyone’s lips, it is important for the hotels to incorporate this much-emphasized concept into its modes of communication. That being said, the Hotel Guest Messaging for Coronavirus Communication is the need of the hour.
There is no better time than a crisis to stand up for what you believe in as a brand and show how much you value your regular guests, whether they are spending money or not.
Never miss a trend.