Hotel Tech Report honors Cloudbeds with six awards, including Best Property Management System, Best Hotel Management Software, and Best Guest Messaging Software.
Cloudbeds acquires whistle, moves to solve friction in guest journey
No. 1 PMS and No. 1 guest messaging platform join forces to integrate guest engagement solutions seamlessly into day-to-day lodging business operations.
Oaky and ReviewPro integrate to enable upsell via guest messaging
Upselling engine Oaky and ReviewPro have launched an integration that allows hoteliers to generate more revenue opportunities, streamline operations and personalize the guest experience via outbound messaging.
Ruby Hotels drives conversion with Bookboost guest messaging
Bookboost implementation has achieved a staggering 29% conversion rate, compared to only 0.1% by email.
The top 14 dos and don’ts of direct guest messaging for hotels
Whether you’re new to digital guest communication or you want to refine your approach, these 14 dos and don’ts will help you get on the right track with direct messaging platforms, which are vital communication tools in the ‘new normal’ of the post COVID 19 world.
Chatbot Messaging or Just Messaging – What’s the Difference?
Now that the hospitality industry is warming up to the idea of guest messaging, chatbots are appearing. So, what is then the difference between messaging and chatbot messaging?
Using hotel guest messaging for social distancing during COVID-19
With ‘social distancing’ on everyone’s lips, it is important for the hotels to incorporate this much-emphasized concept into its modes of communication. That being said, the Hotel Guest Messaging for Coronavirus Communication is the need of the hour.
Caring is the new currency: guest messaging for today
There is no better time than a crisis to stand up for what you believe in as a brand and show how much you value your regular guests, whether they are spending money or not.
Bookboost supports hotels with free web messaging
Bookboost is offering their guest messaging platform for hotels for free to support the hotel industry during COVID-19.
