Six industry insiders explain how to improve online reputation and increase corporate sales. @ReviewPro
Tour operators: It’s time to manage guest feedback online
As a tour operator, you sell ‘once in a lifetime’ experiences to travellers, most of whom are often new guests.
IBC brings relationship management to independent hotels via strategic TrustYou partnership
IBC (InnDependent Boutique Collection), a leading provider of hospitality technologies for independent hotels and alternative lodging,Êhas announced an agreement with TrustYou, the world’s largest guest feedback platform, to bring guest feedback management via its platform to IBC customers.
TrustYou expands presence in Southern Africa through alliance with Rainmaker Digital
The worldÕs largest guest feedback platform, TrustYou, places a higher emphasis on its presence in Southern Africa and introduces digital marketing expert Rainmaker Digital as distribution partner. The Namibia-based company is specialized in managing and optimizing the entire digital presence and marketing for hotels, lodges, guesthouses, and tour operators located in Southern Africa.
Expedia enhances partner knowledge with new sentiment analysis tool
Expedia group, the worldÕs largest online travel company, today announced Guest Review Insights, a new sentiment analysis tool to help hotels manage and improve their online reputation, and as a result, attract more travellers while maximizing guest experiences on property.
