The three-star boutique hotel in central London’s Euston neighborhood is set to modernize guest communication by installing SuitePad in-room tablets customized to reflect the hotel’s unique design.
How online reviews shape your hotel’s guest experience
The more we interact and communicate with satisfied, dissatisfied and neutral guests, the more insights we will glean from them. We can learn from all types of reviews and ultimately improve every subsequent guest stay.
What commercial strategies must hoteliers use in 2023?
The best commercial strategies for hoteliers will help you grow your hotel business. Use these 5 strategies to attract new clients and retain existing ones.
6 hotel mistakes that destroy your guest experience
How can you improve the guest experience when their expectations are constantly changing?
How to keep the personal touch when implementing automation
Automation in a hotel doesn’t mean losing the personal touch.
TigerTMS and PPDS Change the IPTV landscape for hoteliers
TV is no longer a box that plays programmes, it’s a medium that conveys much more….
Increase your hotel’s revenue by focusing on guest experience
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
Hospitality trends for 2023: what’s in and what’s out?
Goodbye bland travel experiences. Hello “culture shock”. Modern travellers are redefining what hospitality looks like in 2023 and beyond.
Self-service technology in hotels
The key is that self-service technologies must identify the specific needs of the traveler. It must focus on what guests will actually utilize when they visit.
Outrigger selects Annette, The Virtual Hotel Agent
Bella is the hospitality industry’s first AI-powered voice assistant, purpose-built to reduce fixed-labor costs with a distinct human touch.